Firework

Firework presents itself as an all-in-one video commerce platform for online and offline shopping experiences. Its listed products include an AI Shopping Agent with conversational AI, a Video Showroom that connects digital and physical stores with 24/7 showrooms worldwide, 1:1 Video Chat for connecting experts and shoppers via video, Shoppable Video, and AI Content Solutions. The site describes solutions by audience (Enterprise and Small Business) and by industry (Beauty, Grocery, Fashion, Home). It also lists video syndication across channels such as website, email, mobile app, packaging via QR codes, SMS, social, in-store, publisher networks, and retailer websites, plus sourcing options for influencer, brand, user, AI, store associate, and merchant generated content. The page cites claims of 1,500+ global brands and retailers, 300M+ GMV driven, and 2.0 trillion+ video views, along with customer case studies. Pricing is accessed via a Pricing link, but specific prices are not stated on the page.

Key features

• AI Shopping Agent with conversational AI
• Video Showroom with 24/7 digital and physical store showrooms
• 1:1 Video Chat between experts and shoppers
• Shoppable Video
• AI Content Solutions
• Omnichannel video syndication across website, email, mobile app, packaging QR codes, SMS, social, in-store, publisher networks, and retailer websites
• Sourcing of influencer, brand, user, AI, store associate, and merchant generated video content

Best suited for

• Enterprise brands seeking to bring in-store experience and human connection online
• Small businesses wanting to engage and convert audiences through interactive video
• Beauty brands
• Grocery retailers
• Fashion brands
• Home and furniture brands

Pricing

Not stated on the website