Heidi

Heidi presents itself as an AI care partner for clinicians across every step of care, from documentation to evidence. The page highlights patient note handling (scribe), dictation, a remote clip-on microphone for capturing rounds, and an evidence feature offering medical reference information on demand. It also lists a range of clinical and administrative tasks it says it can address, including care gap identification and outreach, patient communications, guideline adherence monitoring, coding and CDI, revenue leakage identification, specialty pharmacy refills, chronic-care RPM outreach, pre-charting, repeat prescription processing, and referral triage. The site states Heidi has enabled care for over 3 million patient visits this week and offers a desktop app for macOS and Windows that supports dictation and telehealth audio capture. Free access and a demo are offered, along with compliance pages referencing GDPR, HIPAA, and regional regulations.

Key features

• AI scribe that creates patient notes, codes, and follow-up tasks
• Dictation, including anywhere on screen via the desktop app
• Telehealth audio capture directly from the call via the desktop app
• Clip-on microphone for capturing rounds (Remote)
• Evidence feature providing medical reference information on demand
• Care gap identification and outreach
• Patient communications
• Guideline adherence monitoring
• Coding and CDI support
• Revenue leakage identification
• Specialty pharmacy refill support
• Chronic-care RPM outreach
• Pre-charting and visit preparation
• Repeat prescription processing
• Referral triage and leakage capture
• Desktop apps for macOS and Windows

Best suited for

• Clinicians seeking to reduce documentation and administrative time
• Family practices and primary care clinicians
• Health systems and enterprises evaluating workforce-wide AI tools
• Teams managing care gaps, coding, and referrals

Pricing

Not stated on the website