Review Kit

Review Kit is AI review management software for local and multi-location businesses. According to the page, it automatically sends personalized review requests after customer visits, drafts replies in the business's own tone using approved facts (holding replies rated 4 stars or below for approval), monitors Google Maps local ranking, analyzes what customers mention in reviews, tags reviews to staff members or locations, and provides a single inbox across multiple review platforms and locations. The page lists industries served including dentists, restaurants, salons and barbers, home services, tour operators, auto repair, hotels, and B&Bs. Setup is described as taking minutes to about an hour, with a 7-day free trial that requires no card.

Key features

• Automated personalized review requests sent after customer visits
• AI-drafted replies in the business's own tone using approved business facts
• Replies with 4 stars or below held for owner approval before publishing
• Google Maps local ranking tracking with daily updates
• Customer review insights showing topics such as wait times, pricing, and staff friendliness
• Automatic tagging of reviews to staff members or locations
• Team leaderboard showing review counts per staff member
• Unified inbox for reviews from multiple platforms
• Multi-location comparison of ratings, review volume, and response times
• Integrations listed with Google, Trustpilot, TripAdvisor, GetYourGuide, Booking.com, Airbnb, and Yelp

Best suited for

• Dentists
• Restaurants
• Salons and barbers
• Home services
• Tour operators
• Auto repair shops
• Hotels
• B&Bs and short-stay hosts
• Multi-location businesses

Pricing

Not stated on the website