SmartSuite

SmartSuite is presented as a connected work platform offering a unified foundation for data, automation, AI, permissions, and reporting. Its Solution Suites cover Governance, Risk, Compliance and Resilience (including compliance management, enterprise risk, internal audit, third-party risk, privacy, SOX, ESG, and AI governance), IT Service Delivery (ITSM, enterprise service desk, asset management, IT operations), Project and Portfolio Management, and Business Operations across functions such as finance, legal, HR, procurement, sales, and marketing. The page states the platform is available in 16 languages, has customers in 100+ countries, and offers U.S. and EU data centers. It cites SOC 2 Type II, ISO 27001, GDPR, and HIPAA alignment, HTTPS encryption with AES-256 for data at rest, and PCI-compliant AWS infrastructure. Built-in AI Agent Studio includes workflow agents and assistants for tasks such as policy drafting, ticket triage, and status reporting. Pricing is described only as flexible plans and contracts; specific prices are not listed on this page.

Key features

• Connected GRC, IT service delivery, project and portfolio, and business operations solution suites
• Data architecture for structured, relational data models
• Workflow orchestration with visual workflow design
• Automation with triggers, conditions, and multi-step actions without code
• AI Agent Studio with workflow agents and configurable AI assistants
• Secure collaboration with comments, files, notifications, and permission-governed external access
• Enterprise reporting with dashboards, charts, and real-time reporting
• Integrations via native connectors, iPaaS connectors, APIs, and webhooks
• Security and governance with role-based access, authentication controls, and audit history
• Localization in 16 languages
• Data residency options with U.S. and EU data centers
• Compliance alignment with SOC 2 Type II, ISO 27001, GDPR, and HIPAA

Best suited for

• Enterprises standardizing governance, risk, compliance, and IT workflows
• Mid-size companies consolidating project execution and business operations tools
• Startups seeking a single platform for core business workflows
• Regulated organizations needing audit trails and data residency controls
• Teams seeking to replace point solutions with one connected work platform

Pricing

Not stated on the website