Stylo

Stylo is presented as a Zendesk AI product suite built to help support agents and customers. Per the page, it sits inside every Zendesk ticket, drafts replies that agents can paste in, and offers apps for voice calls, sentiment scoring, and knowledge base articles. The page lists Stylo Assist, Stylo Sentiment Scores, Stylo Voice AI, and Stylo Scribe, and states pricing starts at $15 per agent per month. It also mentions an Add to Zendesk option and a demo request.

Key features

• Drafts ticket responses that can be matched to a brand voice
• Integrations, including Shopify, to supply context for responses
• Translates, scores, and summarizes calls via Stylo Voice and Scores apps
• Provides a free monthly report on Help Center readiness for AI
• Uses Scribe to draft, translate, and improve knowledge base articles

Best suited for

• Zendesk support teams that want AI-drafted ticket replies
• Support teams handling phone calls that need translation, scoring, or summaries
• Teams improving their Zendesk Help Center knowledge base

Pricing

Starts at $15/agent per month