Brevo
Brevo is an all-in-one customer engagement platform offering email and SMS marketing, automation, CRM, live chat, and transactional messaging, with AI-powered tools and integrations with 150+ digital tools.
About Brevo
Brevo
Brevo is presented as an all-in-one customer engagement platform for marketing, sales, CRM, and loyalty. The page highlights multichannel campaigns and automation across email, SMS, WhatsApp, web and mobile push, and live chat, plus transactional messaging via SMTP relay and API. It also describes sales pipeline management, a customer data platform, a fully integrated loyalty rewards program, and Aura AI agents for marketing, sales, data analysis, and conversations. Solutions are offered for entrepreneurs and small businesses, mid-market and enterprise customers, ecommerce and retail, and developers (open API, SDKs, and code recipes). The page states that over 600,000 customers use Brevo and lists a free sign-up option.
Key features
- Multichannel campaigns and automated customer journeys
- Transactional messaging via SMTP relay and API
- Sales management with custom pipelines and sales automation
- Brevo Data Platform for unifying and activating customer data
- Customer loyalty rewards program
- Integrations with 150+ digital tools such as Shopify, WordPress, Stripe, and Zapier
- Email, SMS, WhatsApp, web and mobile push, live chat, chatbot, wallet, and VoIP phone channels
- Drag-and-drop campaign editor and ready-to-use templates
- No-code marketing automation
- Advanced segmentation including web tracking
- Aura AI agents for campaign creation, sales assistance, data analysis, and chat summarization
- Developer resources including open API, SDKs, and code recipes
Best suited for
- Entrepreneurs and small businesses running email or SMS campaigns
- Mid-market and enterprise teams needing custom onboarding and data control
- Ecommerce and retail brands recovering abandoned carts and personalizing recommendations
- Restaurant and loyalty-program operators
- Developers integrating messaging through API or SMTP
Pricing
Not stated on the website
Discussion
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