Chatling

Chatling is presented as an AI support platform built for resolving customer questions rather than just deflecting them. Businesses can deploy AI agents across their website and messaging channels (WhatsApp, Instagram, Telegram, and Messenger), with conversations handled from a unified inbox. When the AI cannot resolve an issue, conversations are handed off to the human team with full context, and the AI summarizes the conversation for the team. The page states it supports over 80 languages (and elsewhere 85+), auto-syncs website, docs, and help center content into its knowledge base, and can capture leads and qualify prospects. The website states a free plan is available with no credit card required, and lists a 4.7/5 rating on G2 and 4.3/5 on Trustpilot. The page cites over 1,000 teams using the product.

Key features

• AI agents deployed on website, WhatsApp, Instagram, Telegram, and Messenger
• Instant human handoff with full conversation context and AI-generated summary
• Unified inbox for managing every conversation
• Lead capture, product question answering, and prospect qualification, including when the team is offline
• Auto-sync of website, docs, and help center into the AI knowledge base
• Support in 80+ languages (page also mentions over 85 languages)
• Choice of leading AI models to balance accuracy, speed, and cost
• Live chat with customers and team collaboration
• Reports and analytics on performance and customer questions
• Post-chat CSAT surveys
• No-code setup

Best suited for

• Customer support teams handling repetitive questions
• Businesses with international customers needing multilingual support
• Teams wanting after-hours or offline customer answers
• Companies seeking to capture and qualify leads from website chats

Pricing

Free plan available; paid plan pricing not stated on the website