Botmaker

Botmaker presents itself as a platform for building autonomous AI agents powered by LLMs that run conversations and workflows for sales, customer support, and operations. The page describes AI agents for messaging, email, and voice, a livechat option for human intervention, a notifications engine for marketing campaigns and reminders on WhatsApp, native integrations with CRM, ERP, payment systems, ecommerce and custom APIs, and a channel hub covering WhatsApp, Instagram, Facebook Messenger, Mercado Libre, Slack, Teams, TikTok, Webchat, and Apple Messages for Business. The page also mentions a free Botmaker Academy with courses, a WhatsApp Business Solution Provider status, and customer testimonials from brands such as Ford, Adidas, Movistar, McDonald's, and Mercado Libre. Pricing is not detailed on the page beyond a Pricing navigation link, and the page offers a demo booking and a free account creation option.

Key features

• AI agents for messaging on WhatsApp, Instagram, Webchat, and other channels
• AI agents for email that read, classify, and reply to emails
• AI agents for voice handling inbound and outbound phone and WhatsApp Business calls
• Livechat for human team intervention
• Notifications engine for sending marketing campaigns and reminders on WhatsApp
• Dashboard and analytics
• Native integrations with CRM, ERP, payment systems, ecommerce, and custom APIs
• Multi-channel support including WhatsApp, Instagram, Facebook Messenger, Mercado Libre, Slack, Teams, TikTok, Webchat, and Apple Messages for Business
• Botmaker Academy with free courses

Best suited for

• Customer support teams
• Sales teams qualifying leads
• Companies automating WhatsApp conversations
• Businesses managing email and voice customer interactions
• E-commerce and order inquiries

Pricing

Not stated on the website