CommentGuard

CommentGuard helps businesses and teams moderate, prioritize, and reply to comments on Facebook and Instagram organic and paid content, including ads, sponsored posts, stories, and reels. Users connect their Facebook Pages and Instagram Business Accounts, and the tool processes new comments from the time a page is added; it does not import prior comment history. Core capabilities include automatic hiding or deletion of profanity, negativity, spam, URLs, images, emojis, keywords, and contact details; saved, automated, and AI-generated replies with an AI agent trained on custom FAQs and brand instructions; team access controls with unlimited users included; analytics on comments and response times; and a responsive web app. The page states the software is approved by Meta's App Review team, offers AI moderation and replies in any language with two-way translation, and provides a free 7-day trial with no credit card required. The page notes it is not part of or endorsed by Meta Platforms, Inc.

Key features

• Unified inbox for Facebook and Instagram comments and DMs
• AI moderation that auto-hides profanity and negativity in any language
• Filters for URLs, images, mentions, emojis, keywords, and email or phone numbers
• Hide all new comments for manual review before publishing
• Auto-delete mode instead of hide
• Saved replies, automated replies, and rotated replies
• AI-generated reply drafts and AI agent trained on custom knowledge and FAQs
• Adjustable reply delay and tone of voice
• Unlimited users with full or limited access controls
• Analytics on comment counts and team response times
• Bulk actions, filters, exports to CSV, and blocking users
• Translation of incoming and outgoing comments
• Daily email notifications for new comments
• Responsive web app for mobile access

Best suited for

• Businesses running Facebook and Instagram ads
• Small businesses and e-commerce brands managing comments on posts
• Non-profits protecting supporters from spam and bots
• Teams and agencies managing multiple pages without sharing passwords

Pricing

Free 7-day trial, no credit card required. Ongoing paid plan pricing is not stated on the website.