Decisions

Decisions brings business process automation and orchestration together in one platform to coordinate workflows, systems, and AI for complex enterprise operations. It positions itself as an orchestration and governance layer that adds automation to core systems without replacing them. The website describes capabilities for building, deploying, and governing first- and third-party AI agents, a rules engine for governed intelligent decisioning, and process visibility into agent workflows. It offers Mid-Market and Enterprise offerings and lists industries including insurance, financial services, higher education, healthcare, manufacturing, and public sector. The page cites claims of 70% faster rules changes, 70% less manual work time, and 40% lower cost of ownership, and references analyst recognition from Everest Group, Forrester, and Gartner.

Key features

• Agentic orchestration to build, deploy, orchestrate, and govern AI agents
• Visual tools to design agent actions
• Enterprise rules engine for governed intelligent decisioning, with design, testing, and automation of business rules
• Process automation with workflow orchestration and enterprise integrations
• Process intelligence providing visibility into operations and AI-driven outcomes
• Process visibility into granular agent workflows
• Business-owned logic for defining, changing, testing, and governing rules
• Coordination of long-running processes, cross-system work, and business logic in one control plane
• Works across modern and legacy environments without replacing core systems

Best suited for

• Insurance organizations modernizing rate and quote systems
• Financial services organizations
• Higher education institutions
• Healthcare organizations
• Manufacturing organizations
• Public sector organizations
• Enterprises coordinating complex, cross-system processes
• Mid-market organizations automating time-consuming workflows
• Organizations governing AI agents within business processes
• Approvals, case management, lending, and transfer credit evaluation

Pricing

Not stated on the website