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Perform.AI

Perform.AI is an AI Commerce Operating System for e-commerce brands that connects AI visibility, checkout delivery promises, post-purchase tracking, returns, and logistics operations on one set of data.

MarketingE-commerceAnalyticsCustomer ExperienceLogistics

About Perform.AI

Perform.AI

Perform.AI (formerly Parcel Perform) presents itself as an AI Commerce Operating System for ambitious e-commerce brands. The page describes modules covering AI commerce visibility, checkout delivery date promises, post-purchase parcel tracking and proactive delay alerts, self-service returns, and logistics functions such as carrier rate comparison, shipment booking and labeling, and charge auditing. It states it connects to a network of over 1,100 carriers, can be connected to AI assistants such as Claude, Copilot or ChatGPT via an MCP, and is ISO 27001 certified, GDPR compliant, and runs at 99.9% uptime. It also lists a demo request, an FAQ, and a claim of trust by 3,000+ e-commerce businesses.

Key features

  • AI Decision Intelligence for monitoring SLAs, alerts on performance slips, and AI recommendations
  • AI Commerce Visibility to see how AI talks about brands and products
  • Checkout delivery date promises based on carrier performance
  • Post-purchase parcel tracking with proactive delay alerts
  • Self-service returns based on configurable rules and carrier claim recovery
  • Logistics tools to compare carrier rates, book and label shipments, and audit charges
  • MCP connection to Claude, Copilot, or ChatGPT for shipment queries
  • Integrations as a Service for onboarding carriers
  • ISO 27001 certification, GDPR compliance, and 99.9% uptime claim

Best suited for

  • E-commerce and retail brands
  • Logistics and operations teams
  • Customer service teams handling WISMO inquiries
  • Marketing and growth teams
  • Founders and C-level executives
  • Agencies managing clients' AI visibility

Pricing

Not stated on the website

E-commerceAI visibilityCarrier managementParcel trackingReturns managementLogisticsShippingCheckout

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