Helpjuice

Helpjuice is knowledge base software described on its website as a single place to write down how a company works, from product docs and policies to procedures and FAQs, so employees and customers can search for answers. The page highlights AI-powered search that understands context and intent, AI-assisted article creation and updates, multi-language support across 50+ languages, analytics on what content is used, and access control and SSO. It is positioned for support, operations, enablement, onboarding, and SaaS teams, and the page states a 14-day free trial and a 24-hour migration help offer. Pricing details beyond the free trial are not listed on this page.

Key features

• AI-powered article creation and updates from requests
• Search that tolerates typos and finds intended meaning
• Rich editor with internal blocks and versioning
• Multi-language support and translation sync across 50+ languages
• Analytics on content usage and gaps
• Access control, SSO, encryption, and backups
• Swifty AI chatbot and helpbar
• Step-by-step tutorial creator
• Related content suggestions and AI tag manager
• Integrations with chat, ticketing systems, and a Chrome extension
• Public or restricted content by user or group
• Knowledge base planner in kanban style

Best suited for

• Customer support teams aiming to reduce support tickets with self-service
• Operations and enablement teams centralizing internal knowledge
• Teams onboarding new employees faster
• Organizations needing multi-language knowledge bases
• SaaS and product-led companies

Pricing

Not stated on the website