Review Insights Pro

Review Insights Pro, also referred to as ReviewInsights.pro, is presented as a review management tool designed for small businesses. According to the page, it offers sentiment, topic, and aspect analysis of customer reviews, reporting and actionable feedback to address customer concerns, and professionally crafted response templates within a streamlined review management workflow. It is available as a lightweight web app and a Chrome extension. The page states it offers a free trial, a free one-week trial option at $0.00 with unlimited use, and a monthly subscription for one user listed at $27.00 now $7.00. The site also states it supports analysis of Amazon product reviews and guest reviews for hotels or Airbnb listings, and analysis of competitors' reviews. The company says it has served small businesses since 2008, is self-funded, and that it offers one single price tier with no contracts.

Key features

• Sentiment, topic, and aspect analysis of customer reviews
• Actionable feedback and reporting
• Professionally crafted response templates
• Streamlined review management workflow
• Lightweight web app and Chrome extension
• Analysis of Amazon product reviews using sentiment analysis, topic extraction, and keyword identification
• Analysis and management of hotel or Airbnb guest reviews
• Analysis of competitors' reviews

Best suited for

• Small business owners managing online reviews
• Local businesses managing online reputation
• Owners of Amazon products seeking review insights
• Hotel or Airbnb hosts managing guest reviews

Pricing

Free trial at $0.00 for 1 user for 1 week with unlimited use; monthly subscription for 1 user listed at $27.00 now $7.00 per month, cancel at any time