Salesmate

Salesmate positions itself as a unified customer platform that brings together customer data, conversations, marketing, support, automation, and Skara AI agents. The page describes a shared view of each customer to help sales, marketing, and support teams coordinate follow-up. It highlights CRM functions such as pipelines, deals, contacts, and activities; marketing automation such as lead nurturing, lead scoring, and campaigns; support features such as ticket management, SLAs, and CSAT surveys; and AI capabilities such as call transcriptions, conversation summarization, email composition, and an AI co-pilot. The page states a 15-day free trial with no credit card required, reports 8,500+ businesses using the platform, and mentions integrations with 700+ apps including Google, Microsoft, and Slack.

Key features

• CRM with contacts, companies, deals, pipelines, activities, and conversations in one place
• Web forms, lead scoring, and AI research tools within the CRM
• Marketing automation with lead nurturing, MQL scoring, segmentation, A/B testing, and email and text campaigns
• Customer support with ticket management, SLAs, social media support, chat, knowledge management, and AI co-pilot and autopilot agents
• CSAT and CES surveys and satisfaction reports
• AI features including call transcriptions, call trackers and insights, conversation summarization, contact insights, email composition, and meeting scheduling
• Built-in calling, text messaging, meeting scheduler, email tracking, and sales automation
• Quotes, documents, goals, and reports
• Integrations with 700+ apps, including Google, Microsoft, and Slack
• Live chat, email, phone, and video support

Best suited for

• Mid-market and enterprise teams
• Sales reps and sales leaders
• Customer success teams
• Marketers
• Business owners
• Support teams managing tickets and customer satisfaction

Pricing

Not stated on the website