Skcript

Skcript is a company that builds software products for software teams and companies. Its page highlights FeatureOS, a live product for feedback, roadmap, and changelog in one place, and SupportWire, described as AI-native live chat for product teams with support that answers in seconds. The company also offers Skcript Applied Labs, which says it puts AI to work on a company's data within 10 days, and lists other products including Knol (public beta), OpenFault (live, described as a drop-in Sentry replacement), and PIE (preview, private data stays private). The page states the company is bootstrapped and has been operating since 2013. Pricing for SupportWire is mentioned as per seat with no per-resolution fees, but the page does not give full pricing details for the company's products.

Key features

• FeatureOS: feedback, roadmap, and changelog in one home
• SupportWire: AI-native live chat for product teams with support that answers in seconds
• SupportWire: priced per seat with no per-resolution fees
• SupportWire: deep integration with Shopify to automate sales and customer support (research preview for Shopify customers)
• Skcript Applied Labs: helps companies put AI to work on their data, stated as 10 days
• Knol: makes what your team knows findable (public beta)
• OpenFault: drop-in Sentry replacement (live)
• PIE: Private Information Enclave, private data stays private (preview)

Best suited for

• Software teams collecting and managing customer feedback
• Product teams providing live chat and customer support
• Shopify merchants seeking sales and customer support automation
• Companies looking to apply AI to their own data

Pricing

Not stated on the website