VoiceGenie

VoiceGenie is presented as an enterprise Voice AI platform that automates outbound calling and contact center workflows using AI voice agents. The page describes agents that handle interruptions, confirm details, understand accents and noise, transfer to humans when needed, and perform AI actions such as booking meetings, sending SMS, updating records, and triggering workflows during live calls. Users can customize voices, languages, and scripts, or start from templates, and access post-call reports and analytics. The page lists integrations with CRMs and tools including Salesforce, HubSpot, Zoho, Cal, GHL, ElevenLabs, Zapier, Twilio, Plivo, Pabbly, and webhooks. It also mentions use cases such as lead qualification, customer support, collections, renewals, and payment reminders, along with claimed results and security or compliance readiness for GDPR, HIPAA, and PCI-DSS. Performance figures on the page are marketing claims.

Key features

• Human-like conversational voice agents
• Handles interruptions and recovers context
• Confirms details and understands accents and noise
• Transfers calls to a human when needed
• AI actions during live calls: book meetings, send SMS, update records, trigger workflows
• Customizable voices, languages, and call scripts with ready-made templates
• Post-call reports, campaign insights, and analytics
• Integrations with CRMs and tools such as Salesforce, HubSpot, Zoho, Zapier, Twilio, and webhooks
• Multilingual support (50+ languages stated in testimonials section)
• Enterprise security, custom onboarding, and dedicated account manager (Enterprise plan)

Best suited for

• Sales teams running lead qualification and outbound calling
• Customer support teams handling L1 and L2 queries
• Collections and renewal campaigns
• Businesses running high-volume call operations
• Appointment booking and follow-up automation

Pricing

Not stated on the website