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Zapier

Zapier is an AI workflow automation and orchestration platform that connects AI tools and business apps, letting teams build, run, and govern automated workflows and AI agents.

No-Code ToolsBusiness ManagementWorkflow AutomationAI AgentsIntegration Platforms

About Zapier

Zapier

According to the supplied Zapier homepage, Zapier positions itself as a platform for building and scaling AI workflows and agents across 9,000+ apps, with its Zap workflows, Zapier MCP (connecting AI tools such as Claude, ChatGPT, and Cursor to business apps), Tables for storing data, Forms, Canvas, Agents, and Chatbots. The page describes Next Gen Zaps as early access, self-healing workflows with an AI manager agent, and Fluid Determinism, which mixes deterministic steps with AI. It also highlights governance features such as granular permissions, action and connection-level controls, total visibility into agent actions, and compliance with SOC 2 Type II, SOC 3, GDPR, and CCPA. The page cites customer stories from companies including Mercari, Okta, Palo Alto Networks, and Crunchbase, and states it is trusted by 3 million+ businesses. Pricing details are not shown on this page beyond a Pricing link and free sign-up options.

Key features

  • Zapier MCP connects AI tools such as Claude, ChatGPT, and Cursor to apps, with access to 9,000+ apps and 66,000+ triggers and actions
  • Zap workflows that run automatically without prompting each time
  • Next Gen Zaps (early access) with advanced logic and automatic recovery
  • Self-healing workflows monitored by an AI manager agent
  • Fluid Determinism approach combining deterministic steps with AI and agents
  • Tables for storing data that Zap workflows can read and update
  • Forms for capturing inputs that trigger workflows
  • Canvas for planning and mapping workflows with AI
  • Agents for creating custom AI assistants
  • Chatbots for answering customer questions with AI
  • Governance controls for app, action, and connection-level permissions
  • End-to-end logs, analytics, and asset history
  • SSO with SAML and SCIM user provisioning
  • AI guardrails and options to bring your own model

Best suited for

  • Revenue operations teams
  • Marketing teams
  • IT teams
  • Sales teams
  • Customer support teams
  • HR teams
  • Executive assistants
  • Startups, small and medium businesses, and enterprises

Pricing

Not stated on the website

no-codeAI agentsworkflow automationAI automationMCPgovernanceAI orchestrationapp integration

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