Zeda.io

Zeda.io is presented as a Product Discovery Platform that centralizes customer voice data from many sources, including GTM data, user interviews, surveys, product analytics, Slack, Intercom chats, and CRMs, into one dashboard. It uses AI to analyze product areas, generate insight reports, and surface complaints, requests, opportunities, and lost deals with associated revenue impact. The page also describes Ask AI for querying customer data, Opportunity Radar for predictive reports, impact-first roadmaps with templates and visibility controls, and integrations with more than 5000 tools via Zapier. It lists solutions for product, customer success, sales, and marketing teams, and mentions an enterprise offering with ISO 27001 certification and dedicated migration support.

Key features

• Centralize voice of customer data from many sources
• Collect in-app feedback with embeddable widgets and custom portals
• Automatic feedback capture from customer conversations
• CRM integration for a 360 degree customer view
• Impact-first roadmaps with pre-built templates
• Customizable roadmap views and public or private roadmap sharing
• Prioritize features by revenue impact
• AI insight reports with feedback source, customer segment, revenue impact, and feedback tags
• Ask AI generative tool that answers questions based on customer data
• Opportunity Radar predictive reports for potential issues and opportunities
• Turn AI insights into dev tickets
• Integrations with more than 5000 apps
• ISO 27001 certification and dedicated migration support for enterprise

Best suited for

• Product teams
• Customer success teams
• Sales teams
• Marketing teams
• Enterprise-scale organizations

Pricing

Not stated on the website