BestChat

BestChat, from Bitcloud Technology Inc., is presented on its page as chat software for connecting customers across channels. Its main product, SmartBot, is described as an AI-driven assistant for ecommerce, focused on lead qualification, product recommendations, order tracking, return and exchange information, and customer support. The page says it is built for Shopify and lists integrations with Shopify, Wix, and WordPress. It mentions a dashboard with graphs and charts for store owners, multilingual support, and communication across Facebook, Instagram, WhatsApp, Line, and email. The page also states that the company uses encryption and network security measures to protect data. It describes the free offer with a 'Try for free now' call to action, but does not give specific plan details. Customer testimonials and statistics appear on the page, including an 87% reduction in agents' average time consumption through automation, but these are page claims and were not independently verified.

Key features

• AI-powered SmartBot for customer chat
• Lead qualification to identify high-quality prospects
• AI-powered product recommendations
• Real-time order tracking and delivery status updates
• Instant descriptions of return policy for returns and exchanges
• Dashboard with graphs, charts, and data-driven insights for store owners
• Multilingual support and a range of chat icons
• Communication across Facebook, Instagram, WhatsApp, Line, and email
• Integrations with Shopify, Wix, and WordPress
• Data security measures including encryption and network security

Best suited for

• Shopify store owners seeking automated customer support
• Ecommerce businesses looking to capture leads and boost sales
• Online retailers wanting order tracking and return policy automation
• Businesses serving a global audience with multilingual chat

Pricing

Not stated on the website