Zipchat

Zipchat is presented as one AI agent for the ecommerce shopping journey, covering agentic search, AI product FAQs on product pages, website chat, email, WhatsApp, and Facebook and Instagram DMs. The page says it can connect to tools via APIs, webhooks, or MCP through Agentic Skills, with the owner choosing which actions run automatically and which wait for a person. It lists integrations with Shopify, WooCommerce, BigCommerce, Zendesk, Gorgias, Intercom, and others, and states it is GDPR and AI Act compliant. The page also describes attributed revenue reporting, a Conversations API, and an agency and affiliate program. Pricing is not stated in the page content supplied, though the page mentions a free trial and a 7-day free trial.

Key features

• Agentic AI search that understands shopper intent
• AI product questions and instant answers on product pages
• Website chat with product recommendations and add-to-cart
• WhatsApp selling, abandoned cart recovery, and broadcast campaigns
• Instagram and Facebook Messenger DM replies and order tracking
• Email replies in the same thread, including returns and order changes
• Agentic Skills to connect APIs, webhooks, or MCP to other tools
• Human handover with context when the AI cannot answer
• Attributed revenue dashboard and Conversations API
• Native integrations with ecommerce platforms and helpdesks such as Zendesk and Gorgias
• Multi-language support and multiple agents in one account

Best suited for

• Ecommerce brands and online stores
• Teams wanting AI support across WhatsApp, email, chat, and social DMs
• Stores using Shopify, WooCommerce, BigCommerce, or other listed platforms
• Agencies managing ecommerce clients

Pricing

Not stated on the website