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Botnoi AI Agent

Botnoi is an all-in-one platform for creating AI chatbots and voicebots that help businesses communicate with customers across chat and phone channels.

Voice AIBusiness ManagementChatbotsConversational AICustomer Service

About Botnoi AI Agent

Botnoi AI Agent

Botnoi offers an AI Agent platform for building chatbots and voicebots that reply to chats and answer calls automatically. The page describes a no-coding setup where users type a prompt or choose a template, connect channels such as LINE, Facebook Messenger, Website, Instagram, or WhatsApp, and then deploy and monitor the agent with real-time analytics. It also lists an Agentic Builder for multi-agent workflows, MCP tools, and a knowledge base for AI Q&A from documents, FAQs, and websites. The page states that the agent can capture customer data, filter urgent cases, and provide real-time statistics, and it claims 24/7 availability.

Key features

  • Create an AI agent by typing a prompt or choosing a template, with automatic configuration of roles, responses, and data collection
  • No coding required; setup described as taking minutes
  • Omnichannel deployment across LINE, Facebook, WhatsApp, phone calls, and websites, with Instagram and Facebook Messenger also mentioned
  • Multi-agent builder for role-based agents that work together as workflows
  • MCP tools to add, switch, and manage agent capabilities
  • Knowledge base and AI Q&A that answers from documents, FAQs, and website content
  • Voicebot that answers phone calls 24/7
  • Real-time analytics and statistics
  • Integrations with existing systems and enterprise-grade security and access controls, as stated on the page

Best suited for

  • Businesses with heavy chat or call volume
  • Customer service teams facing repeated questions
  • Companies seeking to reduce staffing costs and missed calls
  • Organizations wanting to capture leads and filter urgent cases

Pricing

Not stated on the website

AutomationAI AgentChatbotOmnichannelKnowledge BaseCustomer ServiceMulti-AgentVoicebot

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