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CaseGen.ai

CaseGen is an AI voice platform for law firms that answers calls, conducts intake, follows up with leads, and tracks medical treatment status 24/7.

Voice AIBusiness ManagementCustomer CommunicationIntake ManagementLegal Tech

About CaseGen.ai

CaseGen.ai

CaseGen.ai offers AI-powered intake and receptionist agents built specifically for law firms. Its named agents include Justina (Intake Manager), Justin (Intake Outreach), and Maya (Medical Coordinator). The page states that the agents answer inbound calls around the clock, screen spam, complete full intakes, follow up with prospects who did not sign immediately, flag high-value leads for live transfer, and check in with medical providers on treatment status. The platform includes call analytics, real-time transcripts, call playback, case summaries, and text-based photo and document collection. The page describes a three-step process of discovery, development, and implementation, with setup stated as live in 7 days or less in one section and about 14 days in the FAQ. It lists integrations with Filevine, Clio, Zapier, Google Sheets, Calendly, Law Pay, Practice Panther, Smokeball, MyCase, and others, and notes that CasePeer does not offer an API. The company states it does not provide legal advice and does not guarantee specific business outcomes.

Key features

  • 24/7 AI receptionist answering inbound calls
  • Full intake calls with structured case questions
  • Blocks unwanted and spam calls
  • Live transfer of high-value leads to the firm
  • Persistent follow-up with prospects who did not sign immediately
  • Treatment follow-up with medical providers on treatment status
  • Phone call analytics tracking volume and responsiveness
  • Real-time call transcripts
  • Call playback for training or case verification
  • Automatic case intake call summaries
  • Text-based follow-up to collect case photos and documents
  • Routes calls from new leads, existing clients, and third parties
  • Integrations with Filevine, Clio, Zapier, Google Sheets, Calendly, Law Pay, Practice Panther, Smokeball, MyCase, and others
  • Built-in CaseGen CRM mentioned in FAQ

Best suited for

  • Personal injury law firms
  • Law firms needing after-hours or overflow call handling
  • Law firms seeking full-time intake support
  • Firms looking to reduce missed calls and lead follow-up gaps

Pricing

Not stated on the website

Voice AICall answeringAI receptionistLaw firm softwareLead follow-upLegal intakeIntake automationMedical coordination

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