Chargezoom AVA

Chargezoom's AVA (Autonomous Virtual Accountant) is presented as an AI agent for accounts receivable. According to the page, AVA handles invoice presentment, collections follow-ups, card, ACH, and eCheck payment acceptance, dispute and short-pay resolution, and bank reconciliation to the ERP. It also forecasts cash flow, flags at-risk accounts, and builds custom reports. The page says AVA is powered by a Payment Graph described as payment intelligence from 22 million businesses, merchants, and financial institutions, which it uses to time outreach and predict likelihood of payment. Users can choose oversight mode, where every action is queued for approval, or autonomous mode, where AVA acts within set rules and limits. The page states setup is live in minutes inside the existing accounting software and ERP, with no migration required. Customer examples are testimonials from named individuals, and the page mentions PCI DSS compliance, audit trails, role-based approvals, and bank-level encryption.

Key features

• Invoice presentment with branded pay links
• Automated collections follow-ups written for each customer
• Payment acceptance via card, ACH, and eCheck, including a self-service customer portal and PCI compliant card vault
• Dispute and short-pay resolution with escalation of items needing user input
• Bank reconciliation matching payments to invoices and posting to the ERP
• Cash flow forecasting and at-risk account flagging
• Custom reports and spreadsheets on request
• Goal-based planning with a live accountability dashboard
• Oversight mode and autonomous mode options
• Action explanations and full audit trail
• Integrations with QuickBooks, NetSuite, Sage Intacct, and Microsoft Dynamics 365
• Enrichment of transactions to qualify for lower interchange rates, which the page says can cut processing fees by up to 40%

Best suited for

• Finance leaders and CFOs who want approval control over customer outreach
• Controllers and accounting teams handling accounts receivable
• Businesses using QuickBooks, NetSuite, Sage Intacct, or Dynamics 365
• Teams seeking to reduce manual collections, cash application, and reconciliation work

Pricing

Not stated on the website