CogniAgent

CogniAgent lets businesses build AI agents that hold conversations over voice, chat, email, WhatsApp and SMS while acting in business systems during the conversation. Agents can be built from templates, generated from a described process via AI Concierge, or built from scratch on a visual canvas. The page lists integrations with 2,700+ tools including CRMs, eCommerce platforms, ERPs, support systems, calendars and payment processors. Use cases cover seven business functions such as sales, customer support, recruiting, marketing, HR, finance and accounting, and business operations. Self-serve signup starts with 5,000 free credits, and pay-as-you-go pricing has no subscription fee, with an Enterprise plan available on custom terms. The page states the company does not currently hold SOC 2, ISO 27001 or HIPAA certification.

Key features

• No-code visual canvas for assembling agents from typed nodes
• Conversational AI agents with multi-turn dialogue across voice and text
• Autonomous AI agents triggered by events or schedules
• Cognitive AI agents combining conversation and autonomous execution
• Agent templates and AI Concierge for generating a first canvas from a described process
• Connections to 2,700+ integrations, including CRMs, eCommerce platforms, ERPs and support systems
• Mid-conversation handoff to a named person with context attached
• Shared context and conversation transfer between agents in the same application
• Brand tone-of-voice guidelines stored in a Knowledge Base
• Role-based access controls, encrypted connections, and full activity logging and audit trails
• Multi-agent collaboration and voice AI on one platform

Best suited for

• Sales teams qualifying inbound leads and booking meetings
• Customer support teams handling tier-1 volume
• Recruiting teams screening applicants and scheduling interviews
• Marketing teams responding to campaign replies
• Call centers needing after-hours coverage and call routing
• eCommerce businesses handling order tracking and returns
• Home services and trades businesses handling after-hours calls and dispatch scheduling
• Real estate teams qualifying leads and scheduling showings

Pricing

Pay-as-you-go: no subscription or monthly fee; credits purchased from $10, with 5,000 free credits on signup and credits that never expire. Enterprise: custom annual subscription at a negotiated rate.