WorkBot by WorkHub

WorkBot, from WorkHub Platform Inc., is presented as a no-code AI chatbot software platform for customer support automation. According to the page, it deploys AI agents across live chat on websites and apps, voice calls (inbound and outbound), and email, with a stated 24/7 availability. The page describes handling FAQs, appointment bookings, order tracking, and billing tasks, escalating to human agents when needed, supporting multiple languages (stated as over 50), and integrating with tools such as Google Calendar, CRM systems, Shopify, and Slack. The email product is marked as 'Coming Soon' on the page. The page also includes customer testimonials and performance claims, such as cost reduction and response time figures, which are presented as the vendor's own statements and were not independently verified.

Key features

• No-code chatbot builder with prebuilt templates and customizable flows
• AI chat agent for websites and apps handling FAQs, appointment bookings, and order tracking
• Voice AI agents for inbound and outbound calls
• Email AI agents for triage, priority detection, response generation, and CRM integration (marked Coming Soon)
• Seamless escalation from AI to human agents with conversation context preserved
• Multilingual support in over 50 languages
• Integrations with Google Calendar, CRM, Shopify, Slack, and other tools
• Centralized customer data access for personalized responses
• Customizable dynamic prompts
• Analytics, chat logs, and knowledge source management

Best suited for

• Customer support teams seeking to automate repetitive support queries
• Small businesses and SMBs without developers
• SaaS and e-commerce companies needing 24/7 chat or voice support
• Global brands needing multilingual customer support
• Businesses with appointment booking or order tracking workflows

Pricing

Not stated on the website