Dialbird

Dialbird is a business phone system for web, iOS, and Android. It combines shared business numbers (local, mobile, and toll-free) with shared inboxes for calls, SMS, and voicemail, call routing and phone menus, and AI phone agents that can be placed at any step of a call flow to answer questions, book appointments, and transfer callers to a teammate. The page states that setup takes minutes with no hardware or PBX, that existing numbers can be ported with no downtime, and that a 7-day free trial is included. The page also lists a 99.9% uptime figure and HD call quality claims.

Key features

• Business phone system with calls, texts, and voicemail in shared inboxes
• AI agents that can be added to any step of a call flow
• AI agents that answer questions, book appointments, and transfer calls to a teammate
• AI agent builder that uses a job role, rules, and uploaded knowledge or website links
• Call Flow Builder with drag-and-drop blocks and Publish
• Interactive Voice Response (phone menus)
• Bulk SMS
• Business hours and custom call routing
• Shared phone numbers with access controls
• Power dialer and member-to-member calling
• Internal team chat and audio huddles
• Local, mobile, and toll-free number options, including vanity numbers
• Number porting with no downtime
• Web, iOS, and Android apps
• Call recording and voicemail

Best suited for

• Small businesses
• Teams sharing customer calls and texts
• Businesses wanting after-hours call answering
• Sales and recruitment teams
• Healthcare, dental, law firm, and real estate businesses

Pricing

Plans start at $14 per user per month, with a 7-day free trial and no card required to start.