Frontdesk AI Receptionist

Frontdesk, published at myaifrontdesk.com, offers an AI receptionist that answers inbound calls, texts, emails, and chats around the clock. The page describes agents that learn a business from its website and documents, share one memory profile per customer across channels, follow up automatically on renewals, reminders, and re-engagement, and escalate complex cases to a human with a transcript. It describes an AI brain that extracts structured data such as intent, timing, sentiment, and custom fields from conversations, and writes actions back to systems of record. Compliance features mentioned include HIPAA compliance with signed BAAs, encryption, access controls, and the option to run AI locally. Pricing lists a Business-in-a-Box plan at $79/month (billed annually at $948) with a 7-day free trial, plus a custom Partner/Enterprise tier. The page also references a free plan in its FAQ. Customer testimonials cite property management, real estate, retail, and therapy-adjacent businesses, though these are the company's own claims.

Key features

• 24/7 AI receptionist answering inbound calls
• Qualifies leads and books appointments on a calendar
• Voice, SMS, email, WhatsApp, and web chat in one conversation system
• Unified memory of each customer across channels
• Automated follow-ups for renewals, reminders, and re-engagement
• Structured data extraction from conversations, including custom fields
• Escalation to a human with a full transcript
• Writes bookings, work orders, and CRM updates back to systems of record
• Built-in CRM, Zapier integration, and API access on higher tiers
• Audit logs and granular permissions on Enterprise tier
• HIPAA compliance with signed BAAs and option to run AI on own infrastructure
• Outbound calls and SMS campaigns

Best suited for

• Small and medium businesses needing after-hours call answering
• Property management teams handling leasing and maintenance inquiries
• Real estate agencies capturing and qualifying leads
• Retail businesses answering product, pricing, and availability questions
• Healthcare and therapy practices handling sensitive conversations under HIPAA

Pricing

Business-in-a-Box at $79/month billed annually ($948), with a 7-day free trial; Partner/Enterprise plan with custom pricing. Page also references a Free plan in its FAQ without listing its price details.