BookedSolid

BookedSolid is positioned as an AI receptionist for healthcare clinics in the UK, Australia and New Zealand. According to the page, it handles patient calls, SMS, email and web chat automatically, reads live calendars from integrated practice management systems such as Cliniko, Nookal, Splose, PracticeHub, Coreplus, ClinicOffice, PracSuite and Semble, and escalates calls to a human by transfer or detailed message when needed. The page states it is ISO 27001 certified, GDPR compliant, and built in-house. Setup is described as taking about ten minutes to connect a PMS, with clinics live in under 48 hours. Target users include physiotherapy, chiropractic, podiatry, osteopathy, audiology and psychology clinics, as well as enterprise and national groups and virtual assistant partners.

Key features

• AI call answering for every call, including out of hours, with booking, rescheduling, cancellation and FAQ handling
• AI appointment booking that reads live calendars and confirms appointments in real time
• Automated appointment reminders, follow-ups and payment links via SMS and email
• Web chat that captures and converts website visitors
• Answers patient questions using clinic-specific information such as opening hours, parking and health fund queries
• Escalates calls needing a human by transferring or taking a detailed message
• Real-time sync with practice management software
• Dashboard showing calls, messages, bookings and outbound communications
• Encrypted end-to-end data protection

Best suited for

• Healthcare clinics such as physiotherapy, chiropractic, podiatry, osteopathy, audiology and psychology practices
• Solo clinicians and clinic owners who want to reduce front-desk admin
• Enterprise and national clinic groups
• Virtual assistant partners

Pricing

Pay per practitioner: 4 practitioners listed at 219 AUD / 241 NZD or £109/mo (billed monthly, ex VAT). Includes unlimited inbound calls and messages, full platform access, no setup fees, no lock-in contract, and a 7-day free trial. Pay yearly and pay monthly options are shown.