Quo (formerly OpenPhone)

Quo, formerly OpenPhone, is a business phone system aimed at small businesses. The page describes bringing every call, text, and customer into one shared place so teams can stay aligned and respond faster. Key elements shown include Sona AI Agent, which answers when a team cannot, captures details, and hands conversations to the team; recorded calls that come back transcribed and summarized; shared numbers; call routing; analytics; CRM and task features; and integrations, including one-click connectors for Claude and ChatGPT, a public MCP server, and an API. The page states it is available on iOS, Android, macOS, Windows, and Web, and that businesses can set up a number in minutes or port an existing number. It cites 4.7 stars from 3,400+ reviews and use across 90,000+ businesses.

Key features

• Sona AI Agent that answers calls when the team cannot, captures details, and hands conversations to the team
• Call summaries with recorded calls transcribed and summarized
• Shared numbers for teams
• Call routing to the right person
• Analytics and oversight
• CRM and tasks
• Phone menu and routing
• Text messaging
• One-click connectors for Claude and ChatGPT
• Public MCP server and API
• Integrations with tools such as HubSpot, Salesforce, Zapier, Make, Slack, and Webhooks
• Number porting with support during the switch
• Available on iOS, Android, macOS, Windows, and Web

Best suited for

• Small businesses
• Home services businesses
• Law firms
• Property management companies
• Healthcare providers
• Education organizations
• Startups
• Franchises
• Sales teams
• Support teams
• Operations teams

Pricing

Not stated on the website