
TailorTalk
TailorTalk is an AI sales and support agent for fashion and apparel brands that automates conversations on Instagram DMs, WhatsApp, and website chat, including product discovery from customer photos and in-chat order taking with payment.
About TailorTalk
TailorTalk
TailorTalk is positioned as an AI sales agent built specifically for fashion brands, where much buying happens in direct messages. According to the page, it answers product questions, finds products from photos a shopper sends, checks live stock and sizes, recommends items from the catalogue, takes orders with payment inside Instagram or WhatsApp, handles order status, returns and exchanges, and sends restock alerts. It can connect to Shopify, WooCommerce, Magento, Google Sheets, and custom ERPs, or build a catalogue from product photos via AI Catalog. The page states most brands go live in about 20 minutes, that it rates 4.9 out of 5 on G2 and 5 out of 5 on Trustpilot, and that it serves other industries such as real estate, clinics, travel, and entertainment parks. Virtual try-on is in beta and AI shopping assistant support is in early access.
Key features
- Instagram DM and WhatsApp automated replies with price, sizes, and fabric details
- Visual search that matches a customer photo or screenshot against the catalogue
- In-chat checkout with size and colour confirmation and payment
- Real-time catalogue and inventory sync with Shopify, WooCommerce, Magento, Google Sheets, and ERPs
- AI Catalog that builds structured products from photographs
- Out-of-stock recovery with closest alternatives and back-in-stock messages
- Upsell and cross-sell suggestions for complete looks
- Order status, tracking, returns, and exchange support
- Comment Guard for detecting fake sellers and lookalike accounts in comments
- Video consultation booking for high-ticket bridal, couture, and jewellery enquiries
- Automated re-engagement nudges for shoppers who showed interest
- Human handoff available at any point in chat
- Virtual try-on with shopper consent (beta)
- Catalogue readable by AI shopping assistants such as ChatGPT and Gemini (early access)
Best suited for
- Online fashion boutiques selling through Instagram and WhatsApp
- Ethnic and occasion wear brands such as sarees, lehengas, and bridal
- Jewellery brands handling high-ticket enquiries
- Accessories and footwear brands with high-volume enquiries
- Thrift stores and limited-drop fashion sellers
- Multi-brand fashion retailers
Pricing
Not stated on the website
Discussion
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