MySampark
MySampark is an AI customer conversation tool that answers and follows up on website chats, Instagram, and Facebook using your own products, pages, and FAQs, with a unified inbox for human takeover.
About MySampark
MySampark
MySampark places an AI chat widget on a business website and automates replies to Instagram and Facebook comments and DMs. Answers are drawn from the user's product catalog, crawled public website pages, and custom Q&A, according to the page. The workspace also includes a unified inbox where a person can take over any conversation, plus campaign scheduling across six social platforms, analytics, and partner marketing. The page states it connects through official platform APIs, offers a one-snippet website install, and uses a credit model where 1 credit equals one AI reply. It also lists a free plan with no card required.
Key features
- AI chat widget on websites that answers from products, pages, and custom Q&A
- One-snippet website install with install detection
- Comment-to-DM automation with public reply and private DM on keyword triggers
- Catalog-based product replies including price, size, stock, and shipping questions
- Unified inbox for Instagram and Facebook messages with AI replies and one-click handover
- Post scheduling and AI caption drafting across six platforms with per-platform preview
- Analytics for reach, engagement, top posts, and platform breakdown
- Partner marketing with partner-specific branding, translation, and bulk send
- Human handover when AI is unsure, with team notification
Best suited for
- Ecommerce and online retail brands
- Fashion, skincare, and supplement brands selling through Instagram and Facebook
- Businesses handling repetitive price, shipping, and stock questions
- Brands distributing campaigns to retailers, distributors, or franchisees
Pricing
Free plan with free credits to start; credit-based model where 1 credit = 1 AI reply and manual replies are free. The page also references per-seat, per-month pricing in its comparison table, so exact plan prices are not stated on the website.
Discussion
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