REP AI

REP AI, presented on its website as an AI Agentic Commerce Platform for growth-focused brands, helps ecommerce brands turn shopper conversations into sales, support resolution, and actionable insight. Its AI detects shopper intent signals such as hesitation, product comparisons, and exit risk, then starts contextual conversations to answer questions and guide product discovery. The platform includes a Sales agent, a Support agent, an AI-native helpdesk and unified inbox, and an Insights product that analyzes shopper conversations. The site states it offers a 14-day free trial, a 5x ROI guarantee, and 6-click setup handled by its team, and lists integrations with Shopify, Klaviyo, WooCommerce, Salesforce, and Gorgias, with 175+ native integrations claimed.

Key features

• Detects buying intent and hesitation signals across the store
• Conversational product discovery using natural language
• Dynamic product narrowing and product comparisons
• Contextual upsells and complementary product recommendations
• Product page widgets with suggested questions
• Automated post-purchase support such as order tracking, cancellations, address changes, and returns or exchanges
• Automatic routing to human support when needed
• Unified inbox across chat, email, and social with AI ticket summaries
• Routing rules and automation workflows for support teams
• Insights on drop-off reasons, unanswered shopper questions, competitor mentions, and objections
• Klaviyo sync for conversation-based segmentation
• Multi-channel coverage across website, email, Instagram, Facebook, and WhatsApp

Best suited for

• Ecommerce brands seeking to increase conversion rate and average order value
• Ecommerce brands looking to reduce support ticket volume
• Support teams wanting a unified AI-first helpdesk
• Growth and marketing teams analyzing shopper conversations

Pricing

AI Sales Agent starts at $99/mo, AI Support Agent starts at $49/mo, and AI Concierge starts at $118/mo (listed as starting prices); 14-day free trial and 5x ROI money-back guarantee stated.