Userpilot

Userpilot is a product growth platform aimed at product, growth, and customer success teams. Its suite includes in-app engagement for onboarding and guiding users, product analytics for tracking user behavior, user feedback tools such as NPS, CSAT and surveys, session replay, email and mobile engagement, and workflows for multi-channel engagement. The page describes AI features including Userpilot AI, the autonomous growth agent Lia, Agent Analytics for measuring AI agents, and an MCP Server for connecting Userpilot data to AI tools. It also lists data sync to a warehouse and integrations with a tech stack, including CRM data for targeting. The page states that Userpilot is built without code, that it holds SOC 2 Type II, GDPR, and HIPAA compliance, and that more than 1,200 companies use it. The site also mentions a free trial, a demo option, and an Enterprise tier.

Key features

• In-app onboarding flows built without code
• Tooltips, banners, spotlights, and contextual nudges
• In-app resource center
• Product analytics with event autocapture and path, funnel, trend, and cohort reports
• NPS, CSAT, in-app, mobile, and email surveys
• Unlimited session replays with rage click and error signals
• Auto-masking with HIPAA, GDPR, and SOC 2 compliance support
• Behavior-triggered email and mobile engagement
• Multi-channel workflows
• Userpilot AI and Lia autonomous growth agent
• Agent Analytics for measuring AI agent performance
• MCP Server connecting Userpilot data to AI tools
• Data Sync to warehouse and CRM data integrations

Best suited for

• User onboarding and activation
• Feature adoption and launches
• Self-serve support deflection
• Expansion revenue and upsell timing
• Churn prevention
• Feedback collection
• Product management, UX design, customer success, and marketing teams at SaaS companies

Pricing

Not stated on the website