RightResponse AI

RightResponse AI helps businesses request reviews, respond to Google reviews, analyze customer feedback, compare competitors, and track local Google Maps visibility. Its flagship Message-Informed AI Review Responder uses 20 specialized AI agents to draft replies that incorporate relevant approved business messages, brand voice, and location rules, with human approval or rating-based automation controls. The platform supports SMS, email, and QR code review requests, topic-level sentiment analysis, competitor benchmarking, and Maps rank tracking across search grids. It is offered as self-serve software for teams of all sizes and as Done For You and white-label managed services for businesses and agencies. Pricing starts at $10 per location per month for PAYGO plus credits, with Core, Pro, and Pro+ tiers listed on the page and a 7-day free trial.

Key features

• Message-informed AI review responses with 20 specialized agents
• Rating-based automation or human approval before publishing
• Approve and publish responses in two clicks from email
• PHI and personal-information protection in public responses
• Review-change awareness and star-rating conflict detection
• Multilingual review management across 60+ languages and 100+ review platforms
• AI-personalized review requests via SMS, email, and QR codes
• Custom blackout periods and sending-hour controls for review requests
• Integrations for initiating campaigns via Zapier and Google Sheets
• Topic-level review sentiment analysis and Voice of Customer insights
• Evidence linking insights back to source reviews
• Competitor review analysis and benchmarking
• Google Maps Local Rank Tracker with search-term-specific grids and historical tracking
• Done For You managed reputation management and white-label options for agencies
• Multi-location controls for 5 to 200+ locations

Best suited for

• Single-location local businesses and teams
• Multi-location businesses and emerging franchises
• Enterprises and franchisors with 200+ locations
• Agencies offering white-label reputation management
• Pest control, home services, and other local service businesses (per page testimonials)
• Hospitality, healthcare, property management, and retail businesses (per industry solution pages)

Pricing

Self-serve month-to-month per location: PAYGO $10 plus credits; Core $19; Pro $29; Pro+ $44. Annual billing available. 7-day free trial with 1,000 credits and no credit card required. Done For You and white-label pricing is not stated on the page beyond being offered.